Mashreq Bank (Employee Empowerment) Research Paper

Mashreq Bank (Employee Empowerment) - Research Paper Example ..........................................10 2.1 Variables of Research......................................10 2.2 Hypothesis.......................................................11 2.3 Schematic Diagram †¦.....................................12 2.4 Methodology....................................................12 2.5 Sample †¦........................................................12 2.6 Data Collection................................................12 2.7 Data Analysis and Interpretation......................13 2.8 Generalizability................................................13 3.0 Findings........................................................................15 3.1 Results..............................................................15 3.2 Major Inferences...............................................17 3.3 Recommendations.............................................20 Conclusion †¦.....................................................................20 Referen ces †¦......................................................................21 Appendix.............................................................................22 Executive Summary This paper examines the problems with employee empowerment in Mashreq Bank, an Emirati bank. The paper undertakes a thorough literature review and conducts a survey to identify the actual cause of the the problem with employee empowerment. ... search recommends that the board of directors should be encouraged to take a critical look at this issue and support in making reforms by restructuring the bank and encouraging participation of subordinates. 1.0 Introduction This research deliverable is about employment issues in Mashreq Bank. It is structured in three main components. The first part provides an insight into the bank and its problem and formulates the research questions. The second part focuses on the research design and methodology to initiate an inquiry into the problem The third part provides the findings of the research and the study. It gives a detailed account of the the study and the conclusions that were arrived through the study. 1.1 Background of Mashreq Bank Mashreq Bank was opened in the United Arab Emirates in 1967 (Mashreq Bank Overview, 2012). It has served millions of customers since its inception over 40 years ago. The bank continues to operate with its headquarters in Dubai, the growing commercial c enter and geostrategic location of the Persian-Gulf region. Mashreq Bank has branches in Egypt, Qatar, Kuwait, Bahrain and the Indian-Subcontinent. It has ambitions of expanding further and providing Islamic-oriented banking services in the Middle East and around the world. Mashreq Bank's core competency lies in the fact that it provides its customers with modern products and innovative services. This is evidenced by the fact that it maintains high technological facilities and well trained staff members who continue to provide world-class services to customers of the bank. In 2011, Mashreq Bank made a net profit of 803 million Arab Emirate Dirham. This was from a working capital of 4.4 billion Arab Emirate Dirham and a total asset base of over 84 billion Arab Emirate Dirham [the average